1. Return Policy

We want you to be satisfied with your purchase. If you are not satisfied with a product, we offer you the option to return it under the following conditions.

2. Return Period

Returns are possible within 14 days of receiving the goods.

3. Requirements for a Return

For a return to be accepted:

• The product must be unused and in perfect condition
• The original packaging must be present
• All accessories must be included

4. Non-Returnable Items

Certain items cannot be returned, including:

• Opened or used products
• Products without original packaging
• Items that cannot be returned for hygiene reasons (if applicable)

5. Refunds

After receipt and inspection of the return:

• If the refund is approved, the refund will be issued via the original payment method
• Processing time may take 5–10 business days

6. Return Shipping Costs

• Return shipping costs are generally borne by the customer
• Shipping costs of the original order are not refunded (except for errors on our part)

7. Damaged or Incorrect Items

If you have received a damaged or incorrect product, please contact us immediately. We will find a solution (replacement or refund) as quickly as possible.

8. Return Process

Please contact us before returning to receive instructions:

Mizo Tech Diskonter
Email: info@mizo.at
Phone: 0664 755 34567

9. Contact

If you have any questions about returns or refunds, please do not hesitate to contact us:

Email: info@mizo.at
Phone: 0664 755 34567