Privacy policy

Privacy Policy – Mizo Tech Diskonter

Last updated: September 1, 2025

Mizo Tech Diskonter operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide a curated shopping experience. Mizo Tech Diskonter is powered by Shopify, which enables the provision of the Services.

This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or use our Services, make purchases, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs personal information processing.

By using our Services, you consent to the collection, processing, and disclosure of your personal information as described here.

1. Personal Information We Collect

Personal information is any data that can identify you, either directly or indirectly. It does not include anonymized or de-identified data. Depending on your interactions with our Services, we may collect:

  • Contact details: Name, address, billing/shipping addresses, phone number, email.

  • Financial information: Credit/debit card or payment account info, transaction details, form of payment.

  • Account information: Username, password, preferences, and settings.

  • Transaction information: Items viewed, added to cart, purchased, returned, exchanged, or cancelled.

  • Communications: Customer support inquiries and other messages.

  • Device information: Device type, browser, network connection, IP address, unique identifiers.

  • Usage information: Interaction with our Services, navigation, and engagement patterns.

2. Sources of Personal Information

We may collect information from:

  • Directly from you: Account creation, order placement, customer service inquiries.

  • Automatically: Cookies, device tracking, web analytics, or through our Shopify platform.

  • Third-party providers: Payment processors, cloud services, logistics partners.

  • Partners and affiliates: Marketing or business collaborators.

3. How We Use Your Information

We use personal information for:

  • Service delivery: Process orders, shipping, returns, account management, personalized recommendations.

  • Marketing & promotions: Email, SMS, postal advertising, online advertisements, based on prior activity.

  • Security & fraud prevention: Authenticate accounts, monitor for fraud or abuse, secure payments.

  • Customer support & communication: Respond to inquiries and maintain business relationships.

  • Legal compliance: Meet obligations under applicable laws, respond to legal requests or disputes.

4. Disclosure of Personal Information

We may share your personal information with:

  • Service providers: Shopify, payment processors, shipping and logistics partners, IT/cloud providers, analytics vendors.

  • Marketing partners: Personalized advertising services.

  • Corporate affiliates: For operational purposes within our group.

  • Legal and business purposes: Mergers, acquisitions, legal compliance, or enforcement of policies.

  • With your consent: When you authorize sharing for specific purposes, including shipping or social login.

All third parties are required to protect your data according to GDPR and other applicable laws.

5. Shopify Relationship

The Services are hosted by Shopify, which processes data to provide and improve the Services. Shopify may transfer information to countries outside the EU/EEA or UK using mechanisms like Standard Contractual Clauses. For more information: Shopify Privacy.

6. Third-Party Links

Our Services may contain links to third-party sites. We are not responsible for their privacy practices. Use caution and review their policies when interacting with third-party websites.

7. Children’s Data

Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. Parents may contact us to delete any child-related data.

8. Security & Retention

We use reasonable security measures to protect your information, but cannot guarantee absolute security. We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Your Rights

Depending on your location, you may have rights including:

  • Access & rectification: Review and correct your personal information.

  • Deletion: Request removal of your data.

  • Portability: Obtain your data in a portable format.

  • Objection & restriction: Object to or limit processing of your data.

  • Withdraw consent: Withdraw prior consent without affecting prior lawful processing.

  • Manage communications: Opt out of marketing emails anytime using the unsubscribe link.

EEA and UK residents may contact us or a supervisory authority to enforce these rights. Verification may be required.

10. International Transfers

Data may be transferred outside your country or the EEA/UK. Transfers rely on appropriate safeguards, such as Standard Contractual Clauses, to ensure adequate protection.

11. Cookies & Tracking

We use cookies and similar technologies to improve user experience, provide analytics, and deliver personalized marketing. You can manage your cookie preferences in your browser settings.

12. Same-Day & International Shipping

We process orders same day or within 24 hours.

  • Austria: €4.90

  • Germany: €6.90

  • Cash on delivery: Not available

13. Legal Basis for Processing

We process personal data based on:

  • Contract performance (order processing, shipping)

  • Legal obligations

  • Legitimate interests (fraud prevention, service improvement)

  • Consent (marketing communications)

14. Data Minimization & Purpose Limitation

We collect only data necessary for the purpose specified and retain it only as long as needed.

15. Automated Decision-Making

No fully automated decision-making processes affecting your legal rights are used.

16. Updates to Privacy Policy

We may update this policy to reflect changes in laws, practices, or services. Updates are posted on our website with the “Last updated” date.

17. Complaints

If you have complaints regarding data processing, contact us at info@mizo.at. You may also contact your local data protection authority in the EEA.

18. Contact Information

Mizo Tech Diskonter / Mizo.at e.U.
Brauhausstraße 6/1/1, 2351 Wiener Neudorf, Austria
Email: info@mizo.at
Phone: +43 664 75383333

For data protection purposes, we are the data controller of your personal information.